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frequently asked questions

Welcome to our FAQs section!

Here we’ve gathered answers to the most common questions our customers ask, to provide you with clear and concise information. Just dive into the FAQs and uncover the information you’re seeking. 

Can’t find what you’re looking for? Don’t worry! Please contact us for any additional inquiries. Your satisfaction is our priority!


What are the opening hours of the Check-in Hall?

Daily from 6:00 AM till 10:00 PM.

Can everybody enter the Check-in Hall?

Only passengers are allowed in the Check-in Hall.

What are the different check-in options?

You can check-in online (recommended) or at the airline counter.

How many hours prior to my flight must I be present at the airport?

Contact your airline for more information.


Is there Wi-Fi available at the airport?

Curaçao Airport Partners offers free basic internet. The network allows you to remain online for 60 minutes. Once your 60 minutes are up, simply re-connected to the network to restore access and enjoy your free internet as a courtesy of Curaçao Airport Partners.

Passenger Facility Charge (PFC) (Departure Fee)

What are the current charges for Passenger Facility Charge?

As of 1 January 2023, the airport departure fees are as follows, click here.

Where can I buy the PFC?

The PFC is usually incorporated in the ticket price.


Where are the parking payment machines?

For your convenience we have different pay-stations strategically located:

  • One (1) outside of the Check-in Hall, right next to the MCB ATM
  • Two (2) at the entrance of the Arrivals Hall (on your right)
Which currencies are accepted?

Payments can be made in Guilders (coins (not square) or bills), US Dollars (bills), via debit card or credit card at the pay stations.

What are the parking rates?

Click here for the parking rates.

Security Screening

What are the Security Screening procedures?

You are allowed to bring one small bag (1 quart-sized, clear, plastic, zip-top) containing liquids, aerosols, gels, creams, and pastes through this checkpoint. A maximum of 3.4 ounces (100ml) per traveler is allowed.

Keep all personal belongings inside your bag.

The use of a handheld metal detector to pat down passengers from their rear to avoid face-to-face contact.

For more information on Security Screening procedures, click here.

Can I take food and beverage with me?

Beverages are not allowed. Food is allowed, but please note that the Security Officer may need to open or unwrap your food for additional screening.

Can I take my medications through the Security Screening?

Yes, unless you can show your doctor’s note.

Are parents allowed to take their baby breast milk/food to the checkpoint?

Yes, this is allowed.

Being a transit passenger, can I take my duty-free purchased items with me?

Yes, unless they are liquid substances, gels or aerosols. These must be packed in your checked luggage.

Contact Information


Phone: +5999 839 1000 daily from 6 AM till 10 PM
Private message via Facebook: Curaçao International Airport
Email: [email protected]
Phone on the wall in the Arrivals Hall (next to the restrooms)

In case you have any questions, suggestion, compliment, or complaint, you can share that with us by filling this contact form.


All questions or complaints about Immigration should be addressed directly to the department of Immigrations.


All questions or complaints about Customs should be addressed directly to the department of Customs.

Lost & Found

For lost and found of personal belongings on the airport premises, please contact us by filling in and submitting this form.


Which airlines are flying to and from Curaçao?

See where you can fly from the Curaçao International Airport by clicking here.

Which ticket offices are located at the airport?

There are five (5) ticket offices located at the airport:

  • TUI
  • Winair
  • EZ Air
  • Sky High
  • Divi Divi Air
  • Corendon Airlines

KLM’s ticket office is located near the Curaçao Airport Hotel.

VIP Services At The Airport

Which are the VIP services at the airport?

Sanwil Aviation N.V. offers VIP services at the airport:

Assistance for: Passengers’ Transfer &Transit, wheelchair, disabled passengers, unaccompanied minors, frequent flyers, group coordination, medical passengers’ coordination, institutions.

Furthermore, VIP treatment, VIP Lounge service, hotel & car rental reservation coordination, car drop-off and pick-up service, baggage and luggage tracing coordination and general coordination, representation, and assistance.

For more information or to request a service, please send an email to [email protected].

Facilities At The Airport

What other facilities are there at the airport?
  • VIP Lounge, the perfect place to begin any journey in a comfortable and relaxing surrounding. For more information click here.
  • Jet Centre Curaçao for private boarding. For more information click here.


Videography And Photography At The Airport

Can I do a photoshoot or film at the Curaçao International airport?

Yes, Photography and Filming is allowed, but only allowed for selected airport locations, which need to be approved by the commercial team.


What should I do if I want to do photography or filming at the Curacao International Airport?

You can send an email with your request to [email protected]

Advertising And Commercial Opportunities At The Airport

What are the advertising possibilities at the airport?

Visit our Advertising page to learn more.

How can I reach the Advertising team?

You can contact the Advertising team via [email protected] or David Koeijers +5999 672 0589.

How can I rent a commercial space at the airport?

You can contact the Commercial team: Cherise Hernandez at [email protected] or +5999 684 6122.

Can I sell products or services at the airport?

You can contact the Commercial team: Cherise Hernandez at [email protected] or +5999 684 6122.

Shops And Restaurant

Which are the restaurants outside the Terminal?

Wendy’s, Auntie Anne’s, Cinnabon, Mini Pancakes Amsterdam, Bar 22 X-Press and Juan Valdez Café.

How can I order food at the restaurants outside the Terminal?

By visiting the restaurants or calling ahead of time and making use of the pick-up lane.

Coming Soon: Online ordering System.

Do you have curbside pick-up for the restaurants?

Yes. We have a dedicated F&B pick-up lane, which is behind the Wendy’s Restaurant.

Which are the shops and restaurants inside the airport/Terminal?

Britt shop Curaçao, Bar 22, Juan Valdez Café, É Marshe, The Dutch Market and Penha Duty free.

Car Rentals At The Airport

Which are the car rentals that Curaçao International Airport works with?

Curaçao International Airport works with 5 rental companies representing 10 international brands to service public and passenger transport needs: Alamo, Avis, Budget, Dollar, Enterprise. Hertz, National, SIXT, Thrifty and Payless. For more information click here.

Where can you find the car rental counters?

The car rental counters are located next to the airport Arrivals Hall terminal.

What are the opening hours of the car rental counters?

The opening hours of the car rental counters are according to the flight schedule, mostly 8 am till 8 / 9 pm.

Are there shuttle car rentals at the airport?

Yes, you can save time and money by choosing one of these reliable, official airport car rentals with the best rates and coverage: ACE rent-a-car, Boric car rental, Europcar, Just Drive Car rental, Ross Rental Cars, Economy Rent-a-Car, and NU Car rentals.

As a citizen or car rental owner, can I also rent my cars at the Curaçao International Airport?

It is illegal to rent, sell or offer services at the airport without the airport’s authorization. Illegal car rentals will be fined. For more information on how to become an authorized car rental or shuttle car rental at the airport, please contact David Koeijers: [email protected].